IS YOUR PACKAGING DISCREET?
We deliver all of our products in discreet packaging. The return address is made out to CB Farmacy and does not mention anything about CBD or hemp.
DO YOU SHIP INTERNATIONALLY?
We ship to all 50 states but due to global shipping regulations and restrictions we are unable to ship out of the country at this time.
CAN YOU SHIP TO MY STATE?
Depending on the product you are interested in, local or state regulations may forbid us from shipping to your location. We suggest checking with your state/regions regulations and laws regarding CBD/Delta 8/and other cannabinoids before placing an order. If we are unable to ship to your location your order will be canceled and refunded. Hemp is an ever-changing industry and subject to changes at the state level. We encourage you to know the laws in your region or state. Upon purchase you assume all responsibility for the product and hold Canna Bloom Farmacy LLC exempt from legal responsibility for one’s actions.
CAN YOU SHIP MY PACKAGE USING FEDEX OR UPS INSTEAD?
Not at this time. USPS is the safest company for us to ship with because unlike private carriers they need a warrant to open any package. Due to the nature of our products we are unable to ship with private carriers to ensure that our packages make it safely to you. If you need an exception or are interested in arranging wholesale shipments please contact firstname.lastname@example.org.
WHEN WILL I RECEIVE MY ORDER?
Our current processing lead time is 3-5 business days. This window does not include Sundays. Your USPS Priority shipping time begins when your order has left our facility and is in USPS’s hands. Our products are created in small batches under strict quality control conditions so popular items may require extra attention. If we can ship it out faster – we will!
WILL I RECEIVE AN ORDER CONFIRMATION?
An order confirmation will be sent to the email address you provided once you have completed your order. If you do not receive a confirmation email, please reach out to email@example.com and we can support you in getting your order information.
HOW DO I TRACK MY PACKAGE?
Once your order has been processed, we will print your shipping label and you will receive a notification email with a USPS tracking number.
WHAT TO DO IF MY INFORMATION (ADDRESS, EMAIL, NAME, PHONE NUMBER) IS INCORRECT?
Please email firstname.lastname@example.org ASAP with the correct information and we will update your order, if time permits. If you entered the incorrect shipping address and your order has not been processed, there may still be time for us to correct the mistake before we print your shipping label. We recommend reaching out within 24 hours of placing the order if you notice any incorrect information. Be sure to double check your shipping info both before and after placing your order. Lead times for processing are subject to change so we can not guarantee that we will be able to make these changes in time.
CAN I CHANGE, REMOVE, OR ADD SOMETHING TO MY ORDER?
As long as the shipping label has not been printed or assigned, we are able to edit orders.
Email email@example.com with your desired changes within 24 hours of placing the order. We can not guarantee that we will be able to make changes to your order in time and we will work to accommodate your requests if time permits.